Effective Date: Jan 1, 2026
At
Falaq Lifestyle, we want you to be fully satisfied with your purchase. This Refund & Return Policy outlines how returns, exchanges, and refunds are handled for products purchased from our website (
https://www.falaqlifestyle.com).
1. Return Eligibility
- Products must be returned within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with tags intact.
- Customized or sale items are not eligible for return unless defective.
2. Return Process
- Contact us at falaqlifestyleltd@gmail.com or +8801684415179 to request a return.
- Provide your order number, product name, and reason for return.
- Once approved, send the product back to the address provided by our support team.
3. Refunds
- Refunds will be processed within 7–10 business days after the returned item is received and inspected.
- Refunds will be made via the original payment method.
- Shipping fees are non-refundable unless the product was defective or incorrect.
4. Exchanges
- Exchanges are allowed for products that are defective or incorrect.
- Contact our support team to arrange an exchange.
- Replacement items will be shipped after the returned product is received.
5. Damaged or Defective Products
- If you receive a defective or damaged item, contact us immediately with a photo of the product.
- We will provide a replacement or full refund depending on availability.
6. Contact Us
For all return or refund inquiries:
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Phone: +8801684415179
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Email: falaqlifestyleltd@gmail.com