Effective Date: Jan 1, 2026

At Falaq Lifestyle, we want you to be fully satisfied with your purchase. This Refund & Return Policy outlines how returns, exchanges, and refunds are handled for products purchased from our website (https://www.falaqlifestyle.com).

1. Return Eligibility

• Products must be returned within 7 days of delivery.
• Items must be unused, unwashed, and in their original condition with tags intact.
• Customized or sale items are not eligible for return unless defective.

2. Return Process

1. Contact us at falaqlifestyleltd@gmail.com or +8801684415179 to request a return.
2. Provide your order number, product name, and reason for return.
3. Once approved, send the product back to the address provided by our support team.

3. Refunds

• Refunds will be processed within 7–10 business days after the returned item is received and inspected.
• Refunds will be made via the original payment method.
• Shipping fees are non-refundable unless the product was defective or incorrect.

4. Exchanges

• Exchanges are allowed for products that are defective or incorrect.
• Contact our support team to arrange an exchange.
• Replacement items will be shipped after the returned product is received.

5. Damaged or Defective Products

• If you receive a defective or damaged item, contact us immediately with a photo of the product.
• We will provide a replacement or full refund depending on availability.

6. Contact Us

For all return or refund inquiries:
📞 Phone: +8801684415179
📧 Email: falaqlifestyleltd@gmail.com